A single integrated solution that gives insights on the fly!
Business Need
Like every other service businesses, asset and equipment management is a key managerial concern for GS Providers in the airlines industry. To meet the rigorous norms of the quality and safety standards of IATA and other regulatory bodies, it is vital to ensure that all the critical equipment and assets used in operations are in perfect working condition and that they are maintained properly during the work process. For the Ground Service Providers who manage multiple locations, ensuring the quality of their assets and ensuring that the equipment is in perfect working condition is a daunting task as it is found that most of the assets are only at 60–70% of their optimum technical performance; they are not optimally utilized and need attention.
Due to the lack of sophisticated asset management system, there is a gap in the information flow between the frontline operations and GSE maintenance teams that result in failures in executing the operations at its expected levels. Due to work pressure in executing their immediate priorities, most lower management staff procrastinate the cross-checking and updating of asset quality, which lead to equipment failure and crisis situations thereafter.
Another key challenge for the Ground Service Providers is to ensure safety and on time serviceability in the flight handling process at airports and comply with industry stipulations (IATA and local CAA) and the flight is readied for its next flight.
Solution Overview
HiVE GSE is a complete and end to end solution for managing the GS operations with ease. HiVE GSE leverages IoT sensors for automatically acquiring and recording the interactions of the service personnel with the aircraft. The system also records all interactions with the use of artificial intelligence enabled sensors that detect key events in the field like movement of objects or people by processing live video in real-time and then recording them as interactions.
The solution also improves work coordination as the ramp manager will be able to track the location of the assets accurately at any point of time and records each of the assets and the state of the asset more accurately than before. This would help the Ramp Manager plan the detailed task lists for the service professional more accurately. Resource allocation and personnel efficiency is improved. HiVE GSE maintenance management system vastly improves engineering reliability of GSE and maintenance expenditure on GSE can be controlled. Used optimally, it can save spares holding and unscheduled maintenance costs.
The system would be able to automatically generate the flight handling service records in real-time; the records will also be shared with the different customers almost real-time, if required, so that the number of disagreements on services performed is drastically reduced. Station and corporate management can diagnose operational performance in real time. The ability to integrate the invoicing system in real time would facilitate better cash flow management with effective reducing service disagreements with customers and the system’s ability to secure a weekly invoicing pattern.
Value Proposition
HiVE GSE is a solution built specifically for GSP's that offers a single integrated solution to manage the GSE operations and assets. HiVE GSE also delivers proximity sensors and GPS tracking working with leading vendors so as to offer it as an unified solution.
Key Benefits
